IT Service Management

IQMS provides IT Service Management training Service understanding of critical review of your IT Service Management operation. Our IT Service management training services will guide you to present IT service and support capabilities to define a benchmark of your "as-is" situation and to identify the areas most in need of improvement in order to realise your management goals and objectives

IQMS has come up with a comprehensive suite of learning programs and specially customized programs, to address the challenges facing IT organizations in the adoption of IT Service Management best practices. Sun addresses organizational aspects of IT operations, service optimization, governance and management.



IQMS has the capability to design learning solutions created to fill the various needs in the different stages of IT Service Management.

  • Awareness training and seminars to gain knowledge about IT Service Management good practices, and related standards like Cobit, ISO 17799, ISO 20000.
  • Customized training programs to transfer knowledge about IT processes implementation according to the IT Infrastructure Library (ITIL) including coaching and mentoring sessions and preparation for ITIL Certification.
  • IT Organization Services to enable the organizational change and smooth the transition to a process based IT Service Management:
    • Analysis of the learning needs
    • Clarification of roles and responsibilities
    • Identification of the proper candidate to perfom the role using performance indicators and selection best practices
    • Facilitation of the IT Organization Analysis and Design
    • Support to address resistance to change

IQMS works world wide with a variety of partners to provide the proper mix of expertise and experience to implement IT Service Management.
A series of courses are available to fulfill the different needs of a company approaching IT Service Management.

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   About IQMS
IQMS is the largest quality management consulting organizations which offers a wide range of consulting services like ISO 9001, ISO 27001, ISO 14001, OHSAS 18001, SA 8000 & ISO 22000 HACCP Certification, CMMI, Six Sigma, Lean Manufacturing, Kaizen, 5S Implementation, Toyota Production System.
   Who We Are
IQMS is a result oriented professional training and consulting group, offering systematic approaches to improve quality and effectiveness of the system and enhance the productivity by offering systematic approaches.
   Our Associate Offices
Our Associate Offices are located in New Delhi, Mumbai, Pune, Ahmedabad, Vadodra, Bangalore, Hyderabad, Chennai, Chandigarh, Jaipur, Jodhpur, Indore, Lucknow, Kanpur, Haridwar and all major cities across India. We are also provide our servies in Kualalumpur, Malaysia, Dubai, Fuzairah, UAE, Kathmandu, Nepal, Oman, Baharain
   Online ISO, Quality & CMMI consultation
IQMS offers a wide range of online consultation services for ISO(QMS, EMS, ISMS, ITSM, OHSAS,IMS), CMMI, PCMM, CE Marking, Lean Manufacturing, Six-Sigma, etc. for availing various prestigious certifications. It provides guidance which helps our clients in their further growth and creates a niche for them in the global market.

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